Privacy policy

Privacy Policy

This Privacy Policy outlines how neokiraunlimited.com (“we,” “us,” “our,” or the “Site”) collects, uses, shares, and protects your personal information when you visit or make a purchase from our Site.

Contact Us

If you have any questions, would like more details about our privacy practices, or wish to file a complaint, please contact us:

Email: sales@neokiraunlimited.com
Mailing Address:
NeoKira Unlimited
PO BOX 9119
Carolina, PR 00988-9119
United States

Personal Information We Collect

When you visit or interact with our Site, we collect certain information to provide and improve our services. This includes:

Device Information

  • Purpose: To display the Site correctly and analyze usage to improve performance.

  • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.

  • Disclosure: Shared with Shopify, our store platform.

  • Details: Web browser version, IP address, time zone, cookie data, visited pages or products, search terms, and user interaction with the Site.

Order Information

  • Purpose: To process purchases, arrange shipping, provide invoices and confirmations, communicate with you, screen for fraud, and send promotional content (based on your preferences).

  • Source: Provided by you during checkout.

  • Disclosure: Shared with Shopify.

  • Details: Name, billing/shipping address, payment information (including credit card details), email address, and phone number.

Customer Support

  • Purpose: To respond to your inquiries and provide assistance.

  • Source: Directly from you.

  • Disclosure: May be shared with customer service partners if necessary.

  • Details: Any information you voluntarily provide when contacting us.

Minors

This Site is not intended for individuals under the age of 16. We do not knowingly collect data from children. If you are a parent or guardian and believe your child has provided personal information, please contact us to request deletion.

Sharing Your Personal Information

We share your data with trusted third parties to provide our services. Examples include:

  • Shopify, which powers our online store. Read more: Shopify Privacy Policy

  • Legal Obligations: Such as responding to lawful requests like subpoenas or search warrants.

Behavioral Advertising

We may use your personal information for targeted ads and marketing communications we believe may interest you. For example:

  • Google Analytics helps us understand how users interact with the Site. Learn more: Google Privacy Policy
    Opt out

  • Shopify Audiences allows us to advertise to users who have made purchases from other Shopify stores.

We also share usage and purchase data with advertising partners using cookies or similar technologies, depending on your settings.

Learn more: How Online Advertising Works – NAI

Opt-out of targeted advertising:

Use of Personal Information

We use your data to:

  • Offer products

  • Process payments

  • Ship orders

  • Communicate with you

  • Send promotions (only with your consent)

Data Retention

We keep your information for our records unless you ask us to delete it. To request deletion, please contact us.

Automated Decision-Making

We do not make decisions using fully automated systems that significantly affect you. However, Shopify may use limited automation for fraud prevention, including:

  • Temporary IP blacklisting after failed transactions

  • Temporary card blacklisting linked to flagged IPs

Selling Personal Information (CCPA)

As defined by the California Consumer Privacy Act (CCPA), we may "sell" personal data through:

  • Advertising tools like Shopify Audiences, which share purchase behavior and email addresses.

To opt-out, please contact us.
We do not knowingly sell personal information of minors under 16.

Your Rights (CCPA – California Residents)

If you are a California resident, you have the right to:

  • Access the personal information we collect (Right to Know)

  • Request correction or deletion

  • Opt-out of sale of personal information

You may also authorize an agent to submit a request on your behalf. Please use our contact information above to submit requests.

Cookies

We use cookies to improve your browsing experience, remember preferences, and analyze how our Site is used.

Most cookies are persistent (lasting 30 minutes to 2 years) and are stored unless you delete or block them.

Manage cookies in your browser settings or learn more at allaboutcookies.org.

Blocking cookies may affect website functionality and advertising opt-outs may not stop all data sharing with third parties.

Do Not Track

Our Site does not currently respond to "Do Not Track" signals from browsers due to the lack of a standardized industry solution.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or service providers. The updated version will always include the “Last Updated” date below.

Complaints

To file a complaint, please contact us using the information provided. If you are not satisfied with our response, you may contact your local consumer protection office.

Last Updated: May 20, 2025